Employment Opportunities

    
  

Job Openings

Automotive Service Technician

Department: Service

Supervisor: Robert Marceaux

Job Description: Automotive Service Technicians maintain, repair, and inspect cars, trucks and sport utility vehicles. Technicians must be familiar with all functions of a motor vehicle including engine, driveline, cooling, electrical, and air conditioning systems. A Technician must have good hand-eye coordination, problem-solving, troubleshooting, and effective processing and communication skills to be effective.

 

Job Duties:

Diagnosing and repairing vehicles using hand tools, air tools, and electronic diagnostic equipment.

Operating vehicle lifts, brake lathes, tire mounting and balancing machines, a/c recovery machines, and other vehicle repair equipment.

Testing of vehicle parts and operating systems for proper functionality.

Communicating with Advisors, Dispatcher, and Service Manager to ensure a proper diagnosis.

Performing repairs efficiently and thoroughly to promote customer satisfaction and repeat service business.

Maintain training levels and factory certification.

Keep work area clean and free of hazards.

Ensure that all documentation required is on or attached to repair orders.

 

Requirements:

Technicians are required to spend long hours on their feet with a lot of time bending, straining, and working overhead. Technicians work in high heat and humidity in the summer and cold temperatures in the winter and at times are required to lift objects weighing in excess of 25 pounds. Technicians are also required to maintain a safe, clean, and hazard free work environment and be free of distraction at all times. Because the Automotive industry is constantly advancing, up to date training is a must. Candidates must have a valid and clear drivers license and one-year minimum experience in automotive repair.

Please send resumes to robert@acadianadodge.com.


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Service Advisor

Department: Service

Supervisor: Robert Marceaux

Job Description: Service Advisors are the foundation for building relationships with customers by providing a positive experience in the Service Department. Advisors collect customer, vehicle, and contact information along with customer concerns to create repair orders to be dispatched to Technicians for vehicle repair. A Service Advisor must have good communication skills to be able to fully understand customer concerns and relay this information to Technicians to properly and efficiently diagnose and repair vehicles. When a diagnosis is made, the Advisor prepares a cost and time estimate for vehicle repair for customer approval. After approval or verification of warranty or service contract coverage, the vehicle is then repaired. After repairs are completed, the Advisor contacts the customer and reviews all repairs and related costs involved and arranges pick up of the vehicle.

 

Job Duties:

Greet and collect customer and vehicle information including services required and any customer concerns.

Prepare repair orders by identifying symptoms, problems or concerns with the vehicle given by the customer.

Verify warranty or service contract information through the manufacturer database, customer contract documents, or dealer management system.

Maintain customer rapport by explaining cost estimates, providing repair status and providing completion time estimates.

Take incoming service calls to answer customer questions, provide estimates, verify warranty and service contract coverage, and schedule service appointments.

Arrange alternate transportation such as rental vehicles or shuttle service.

 

Requirements:

Service Advisors are required to have basic knowledge of vehicle systems and operation in order to relay customer concerns to Technicians for proper vehicle repair. Strong communication skills are a must in order to effectively collect this information. A strong focus on customer satisfaction and teamwork is key to providing an excellent customer experience. Basic mathematical skills are required to provide accurate cost estimates in this position. A minimum of one year of experience in the Automotive industry is required for this position.

Please send resumes to robert@acadianadodge.com.


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Automotive Sales Consultants

WANTED: AUTOMOTIVE SALES CONSULTANTS

 

If you like a fast paced and exciting work environment that provides the opportunity for growth within your profession; this is the opportunity for you.  The Acadiana Automotive Group is looking for experienced Sales Consultants.  The Sales Consultant role is that of a professional. You will work closely with a team who are focused on identifying customer needs and providing exceptional customer service at every opportunity.  The Acadiana Automotive Group currently represents Dodge, Chrysler, Jeep, RAM, Fiat, Mazda and Chevrolet Brands.  We want to grow and if you want to be part of a team that works hard and really cares about integrity in our profession, then you should apply.

 

Job Duties include:

·         Sales of new and used vehicles


·         Acquire and follow-up on leads from sources as to potential business


·         Greeting and treating all of our customers in a professional and enthusiastic manner


·         Work with customers to determine specific vehicle needs


·         Provide every customer a completely satisfied delivery experience


·         Attend sales meetings and training programs as directed by sales management either on or off site 


·         Other duties as required 


Qualifications:

·         High school diploma or college/university diploma is preferred 


·         Previous Automotive Sales Experience preferred


·         Proven track record of delivering great customer experiences 


·         Superior communication skills 


·         Self-starter 


·         Desire to learn about new products and features 


·         Valid driver's license with a good driving record 


·         Drug-free work environment


Application Deadline: Email resume to ben@acadianadodge.com

 

Please note, only applicants selected for an interview will be contacted.

 

 

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Contact

Acadiana Dodge Chrysler Jeep Ram

1700 Southwest Evangeline Thruway
Directions Lafayette, LA 70508

  • Sales: (337) 446-2423
  • Service: (337) 205-4418
  • Parts: (337) 446-2430

Hours

  • Monday 8:30am-7:00pm
  • Tuesday 8:30am-7:00pm
  • Wednesday 8:30am-7:00pm
  • Thursday 8:30am-7:00pm
  • Friday 8:30am-7:00pm
  • Saturday 8:30am-5:00pm
  • Sunday Closed

   
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