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Whether you are a domestic or import franchise, and whether you sell 8,000 or 20,000 cars, the bottom line is, does the customer get the service? At Acadiana Dodge, the customer certainly does. |
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To be a Five Star dealer means more than earning top scores in customer service. The sales and service management teams also must be exceptionally well trained, must sell a high volume of vehicles, and its Service Department must have master technicians.
We do whatever it takes to satisfy the customer. And while the Five Star Program is available for every Dodge dealership in the country, few dealers work it as well as Acadiana Dodge.
Acadiana Dodge is a regional magnet, pulling in customers from as far as Baton Rouge. In addition to selling new and used cars, we service cars even if they aren't purchased from us. All customers get the same great service... We get the car in and out and fixed right the first time. For customer convenience, when cars are brought in for service, Acadiana Dodge offers car rentals and even a Lafayette shuttle service.
Recruiting and training top employees is another high priority at Acadiana Dodge. The company invests heavily in employee training with its Customer One program. It has even gone a step beyond this nationwide Dodge program by hiring a full-time sales trainer.
Acadiana Dodge sales match its service. Our company consistently ranks in the Top 100 in Dodge sales. We have consistently sold over 2000 vehicles annually and rank in the top 5 for customer satisfaction nationwide.
The company is also growing at a record pace, with a total of 130 employees. Recently, an additional 3,000 square feet of service area and five new lifts were added to handle the increased volume of cars serviced.